WayWyser Audio Guides Privacy Policy
Last updated: 11 September 2026
This policy explains how Evolve Technologies Ltd, operating WayWyser Audio Guides, handles personal information connected with https://audioguide.ie and audio tour enquiries, sample requests, visitor interpretation content and audio guide projects. Evolve Technologies Ltd is the controller for website enquiries and its own business communications.
Contact us
Contact info@audioguide.ie, telephone +353 65 707 1844, or write to Evolve Technologies Ltd, Ennistymon Digital Hub, Parliament Street, Ennistymon, Co. Clare, Ireland.
Information we receive
When you email or call us, we receive the contact details and information you provide, such as your name, organisation, email address, telephone number and project requirements. Please only send information relevant to your enquiry and avoid sending sensitive personal data unless we have agreed a suitable way to receive it.
Accessing the website can also generate technical information, including IP addresses, browser and device details, requested pages and access times, through hosting logs and third-party services.
Why we use information
We use enquiry information to respond to requests, discuss proposals and take steps you request before entering a contract. Where you contact us on behalf of an organisation, our legitimate interest is communicating with that organisation and managing the business relationship. We use customer records to deliver agreed services, administer contracts and meet applicable accounting or other legal obligations. Security and troubleshooting records support our legitimate interest in maintaining dependable systems.
Where we rely on consent, you may withdraw it by contacting us. You can object to direct marketing at any time. An enquiry is not permission to add you to unrelated marketing campaigns.
Analytics, cookies and external services
This website includes Google Analytics to measure website usage. Google Analytics can use cookies and collect information about pages visited, interactions, devices and approximate location. Google processes information under its applicable terms and privacy documentation. See how Google uses information from partner sites.
The website also requests fonts from Google Fonts; your browser sends technical information, including your IP address, to retrieve them. Browser settings can block or remove cookies, and Google offers an Analytics opt-out browser add-on. Blocking cookies may affect how some services work.
Who may receive information
Information may be handled by providers used for website hosting, email, analytics and IT support, by professional advisers where needed, and by authorities where disclosure is required by law. Service providers should only receive information needed for their role. Google services may involve processing outside the European Economic Area; information about Google's transfer arrangements is available in its data transfer documentation. Contact us for details of safeguards applicable to information you provide directly to us.
How long information is kept
Retention depends on the purpose of the record. Enquiries are kept while we respond and manage relevant follow-up; customer and project records are kept for service delivery, support and applicable legal obligations. Relevant records may need to be retained longer to resolve a dispute. Information should be deleted or anonymised when no longer needed. Contact us for the retention period applicable to your records.
Your data protection rights
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. You may withdraw consent without affecting the lawfulness of processing before withdrawal. We may need reasonable information to verify your identity when handling a request.
You can contact us using the details above and can complain to Ireland's Data Protection Commission or your relevant supervisory authority.
Customer projects and other websites
This notice covers this website and our own business communications. Where we process information on a customer's instructions within an agreed project, the customer's privacy notice and the applicable data-processing agreement also matter. Links to demonstrations, customer sites and related products lead to separate services with their own privacy arrangements.
Changes to this policy
We will update this page when the website or relevant processing arrangements change. The revision date appears above.